At Weaveandwear, managed by Roverzen Innovation Private Limited, we strive to provide a smooth and reliable shopping experience from order placement to doorstep delivery. In this document, "we," "us," and "our" refer to Roverzen Innovation Private Limited, while "you," "your," and "user" refer to our valued customers. This Shipping and Delivery Policy explains how we handle the processing, dispatch, and delivery of orders placed on our platform. By making a purchase, you agree to the terms described below.
We currently ship to all pin codes across India. At this time, international deliveries are not available.
Orders are processed within 1–2 business days from the date of confirmation (excluding weekends and public holidays).
Once your order is processed, you will receive a confirmation email containing all relevant details.
Our standard delivery time is 3–8 business days, depending on your location. We aim to ensure that your selected products reach you safely and promptly.
If a delivery attempt is unsuccessful due to an incorrect address, unavailability of the recipient, or refusal to accept the parcel, the package will be returned to our warehouse. You may request a re-delivery after confirming the correct details.
If your order arrives damaged, please notify our customer support team within 48 hours of receiving the package and include clear photographic evidence of the issue.
In cases where a shipment is lost in transit, we will initiate a replacement or refund after verification with our courier partner.
For any questions or concerns regarding shipping or delivery, please contact us at: roverzeninnovationprivatelimit@gmail.com
We appreciate your trust in us and look forward to delivering your orders with care and efficiency.