At Weaveandwear, managed by Roverzen Innovation Private Limited, we are dedicated to providing a seamless and worry-free shopping experience. In this document, "we," "us," and "our" refer to Roverzen Innovation Private Limited, while "you," "your," and "user" refer to our valued customers. By making a purchase through our website, you agree to the terms stated below regarding returns and refunds. Should you need to send an item back, the process is outlined clearly for your convenience.

Eligibility for Returns

To qualify for a return, the following conditions must be met:

• Items must be unused, unwashed, and in their original condition with all tags, labels, and packaging intact.
• All accompanying packaging materials, tags, and boxes must be returned in their original state.
• Products that have been worn, altered, or damaged by the customer are not eligible for return.
• Return requests must be submitted within 48 hours from the date of delivery. To initiate a return, please contact our customer service team within this period.
• Items not meeting the above requirements will not be accepted.

How to Initiate a Return

Step 1: Submit a Request

Email your return request with your Order ID and a brief explanation for the return to roverzeninnovationprivatelimit@gmail.com.

Step 2: Provide Supporting Photos

If the product is damaged, defective, or incorrect, attach clear images showing the issue to help us verify and process your request quickly.

Step 3: Follow the Instructions

Once your return is approved, we will share detailed instructions for sending the item back.

We reserve the right to decline any return request that does not comply with our guidelines.

Refund Process & Timeline

After receiving the returned product, our quality team will inspect it to ensure it meets all return eligibility criteria. You will be notified of the approval or rejection of your refund.

If approved, the refund will be processed and credited to your original payment method within 5–7 business days. You will receive a confirmation email once the refund is completed.

Partial Refund Guidelines

In cases where the returned item only partially meets our conditions (for instance, minor damage or missing packaging), a partial refund may be issued at our discretion.

Damaged, Defective, or Incorrect Product

If you receive a damaged, defective, or incorrect item, please initiate a return within 48 hours of delivery. Include clear images or videos showing the issue in your email so that we can resolve the matter promptly.

Need Assistance?

For any questions, clarifications, or support regarding returns or refunds, please contact our customer service team at: roverzeninnovationprivatelimit@gmail.com

Thank you for shopping with Weaveandwear. Your trust means a great deal to us, and we remain committed to ensuring your experience stays positive and dependable.